30 Day Return Policy + Lifetime warranty
If you are not satisfied with your order before return please reach out to us by email: support@peakkvibez.com or text +1-774-339-1049. We will then get back to you with instructions and address details. You are responsible for postage and shipping/custom costs. Your return package must be well-protected.
WHAT IS YOUR RETURN POLICY?All customers have 30 days to change their mind. You have 30 days to return UNOPENED artwork. If you open the package and realize you want a refund you have 3 days from the day it says delivered to contact us regarding the return.
The 30 days starts from the day you pick up the product. We will refund the amount back to you within 14 days after receiving your order. The product you wish to return must be returned to us within 3 days after your cancellation. If the product is damaged you still need to send it back to get a refund - or you can get a replacement without any extra cost. You are responsible for all costs related to the return (shipping and customs). Contact us at support@peakkvibez.com or text +1-774-339-1049. to get the address for shipping back your order.
Note: We do not accept returns on custom orders.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We do not accept returns for change of a design.
CAN I CANCEL MY ORDER?Please note that it is not possible to change or delete an already confirmed order. If you cancel your order, a handling fee of $40 US DOLLAR will be deducted.
LIFETIME WARRANTY
All our canvases are made of museum quality material and are guaranteed to never loose color or fade.
- We use responsibly sourced wood for stretcher bars, mainly FSC certified wood, to make our canvas prints, ensuring a long-lasting and high-quality product.